background

OUR THEATER POLICIES

DESIGNED TO PROVIDE A GREAT MOVIE EXPERIENCE



Movies

Discounts - Based on age are as follows: children 11 and under, seniors 60 and above. Anyone in the military will receive the senior priced ticket. The military discount extends to the entire party. Military ID must be present. Children of ages 3 and under are subject to a free admission, if they are sitting on parent/guardian's lap during the entirety of the film.

Passes - Passes can only be redeemed day of showing. We reserve the right to not accept a pass at any time. Service charges may apply, as written on pass.

Rated R Movies - Photo ID is required for all R rated films. Essex Cinemas reserves the right to refuse entrance to anyone that cannot present valid photo identification. Under 17 requires an accompanying adult 21 years or older. Guests 17 years of age may only purchase one ticket. Guests 18 to 20 years of age may only purchase more than one ticket if they are able to provide photo ID proof of age (17+) for each additional ticket being purchased. Children 11 and under will not be admitted into the last showing of the day for any R rated film.

Refunds - If a customer chooses to leave their show, we will refund the ticket amount only within the first 30 minutes of the show. Exceptions may be made in case of emergency.

Loyalty Card - Loyalty Swag Card must be presented before payment in order to receive points or rewards.

Concessions

Refills - All large concession items are allowed one free refill during visit. No refills will be given to items that have left the building.

Outside Food And Beverages - No outside food and beverages will be permitted without approval by management.

No Alcohol - No alcohol is permitted at Essex Cinemas without approval by management.

Loyalty Card - Loyalty SWAG Card must be presented before payment in order to receive points or rewards.

Customer Conduct

Behavior - Disruptive or destructive actions will not be tolerated (e.g. talking, kicking seats, putting feet on backs of chairs, etc.).

Cellphone Use - Cellphone use will not be permitted once theater lights go down.

Recording Devices - No recording devices are permitted during the movie.

Weapons - No weapons of any kind are allowed in the theater. Customer will be asked to leave the theater.

Attire

Proper Attire - While on Essex Cinemas property, shoes, shirts, and pants must be worn appropriately.

Costumes - Essex Cinemas reserves the right to require that masks be removed. No costumes may feature weapons without approval by management.

Consequences

Prohibited items may be confiscated and customer may be dismissed without refund. Prohibited actions may lead to dismissal without refund.